Privacy Policy

Effective Date: April 2026

Rapid Ash Response (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect and use data at rapidashresponse.com.

1. Information Collection and Use

We collect information (name, address, email, and phone) to provide restoration estimates, schedule services, and conduct Net Promoter Score (NPS) satisfaction surveys.

2. SMS Privacy (Carrier Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Cookies and Tracking Technologies

We use cookies to optimize site performance and marketing. This includes:

  • Google Analytics: To understand site traffic and user behavior.
  • Meta Pixels: To measure the effectiveness of our advertising.
  • Browser Cookies: To remember your preferences and improve load times.

4. Digital Accessibility (ADA)

We are committed to ensuring our website is accessible to all. We strive to adhere to WCAG 2.1 Level AA standards. If you encounter any barriers, please contact us at the details below.

5. Contact Information

For questions regarding your data, contact: