At Rapid Ash Response, we believe every homeowner and business owner deserves equal access to emergency restoration information. We are committed to ensuring our digital presence is accessible to everyone, regardless of ability.
Our Commitment
We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our website development process includes:
- Readable Fonts: Prioritizing high-contrast text and legible typefaces.
- Keyboard Navigation: Ensuring all site functions are accessible without a mouse.
- Alt Text: Providing descriptive text for images to assist screen-reader users.
Ongoing Efforts
Accessibility is an ongoing journey. We regularly audit our site to identify and fix potential barriers.
Reporting Issues
If you have trouble using our site, please call us at (215) 922 8550 or email office@rapidashresponse.com. We will work with you to provide the information you need through an alternative communication method.
Escalation
If an accessibility issue remains unresolved after being reported, it will be escalated to our management team for immediate technical review and remediation.